We periodically review our privacy policy to ensure that it is up to date and compliant with current regulations.

Background

QUERYLOOP, INC., hereinafter referred to as "publica.la", informs users of this website about its policy regarding the processing and protection of personal data that may be collected through browsing or contracting services through its use.

publica.la declares that this website is secure in order to provide customers with a high-level service, with appropriate internal controls to ensure proper use of the information. Necessary measures are taken to guarantee the security, integrity, and confidentiality of the data.

Personal data will be collected through this website when the user enters information in the designated fields. These fields are clearly marked, and no data will be stored until the user expressly accepts the transfer and management in accordance with this privacy policy.

If the user does not accept the management of their data according to this Privacy Policy, the data will not be collected, which may result in the inability to carry out the service provided by publica.la.

Who We Are And How To Contact Us

publica.la is registered in United States. The Data Protection Lead is Franco Gilio. You can contact us in any of the following ways:

  • Name of Data Protection Lead: Franco Gilio
  • Company name: Queryloop INC
  • Data Protection Lead Address: 651 N. Broad St. Suite 206, Middletown DE 19709, United States.
  • Data Protection Lead Number: +1 (412) 253-6265

Children's Data

We do not seek to solicit or receive information from children.

Only strictly necessary data will be collected to carry out the normal activity of the service, adhering to the principle of data minimization. The data collected will always be from users over 16 years of age. publica.la reserves the right to take appropriate measures to verify the accuracy of the age.

Legal Basis

The legal basis for processing the user's personal data is the explicit acceptance of the processing, management, and storage of such data in accordance with this Privacy Policy. The legal basis for the activity on this website is:

  • The European Union Regulation 2016/679 regarding the protection of individuals with regard to the processing of personal data and the free movement of such data.
  • publica.la collects and processes personal data to pursue its legitimate interests in a manner that the user would reasonably expect as part of its business management. In particular, we analyze customer information and their orders to provide new services appropriately and facilitate the buying and selling of publications, e-books, and digital content among our users.
  • The provision of personal data is a contractual requirement and necessary to provide our services.

Representative before the European Union

publica.la is based in Delaware, United States. Under Article 27 of the General Data Protection Regulation (GDPR), publica.la has appointed a representative before the European Union to act as a Data Protection Agent.

The Data Protection Agent of publica.la before the European Union is:

  • Adam Brogden [email protected]
  • Tel +35315549700
  • INSTANT EU GDPR REPRESENTATIVE LTD
  • Office 2, 12A Lower Main Street, Lucan Co. Dublin, K78 X5P8, Ireland.

Purpose of processing

publica.la has a legitimate interest in understanding how members, customers, and potential customers use this website. This helps publica.la to provide more relevant products and services, communicate value to our sponsors and corporate members, and provide suitable personnel to meet the needs of members and customers.

In accordance with current regulations on the protection of personal data, publica.la informs that the collection and automated processing of personal data have the following purposes:

  • Maintaining the contractual relationship, as well as the management, administration, information, provision, and improvement of the service.
  • Sending requested information through the forms available on the website.
  • Sending newsletters, as well as commercial communications for promotions and/or advertising of the website or this platform.
  • Managing the website, online business, and virtual bookstores hosted on the platform.
  • Personalizing the website for the user.
  • Activating the use of services available on the website.
  • Providing services purchased through the website.

Types of Data

The acceptance of this Privacy Policy shall be understood, for all purposes, as the express and unequivocal consent of the user to the processing of personal data in the terms set forth herein, as well as to the international transfer of data that occurs solely due to the physical location of service providers and data processors.

Depending on the user's interaction on the website, publica.la may collect and process all or part of the following information.

Direct Collection

When the user purchases a publication, e-book, or digital content using the website or platform, publica.la directly collects the following information:

  • Identity
    • First name and last name
  • Contact
    • Address details
    • Email address
  • Transaction
    • Purchase history
  • Usage
    • History of consumption within the platform

When the user accesses the site to consume a publication:

  • Usage
    • Data related to the consumptions made and activities carried out on the publication.

Indirect Collection

  • Marketing and communication
    • Website activity: This is collected through the use of cookies on the user's web browser.
    • IP address
    • Geographic location data of the device from which they connect
  • Technical
    • Data about the version of the browser used and the operating system.

publica.la does not collect data revealing ethnic or racial origin, political opinions, religious or philosophical beliefs, or trade union membership, nor does it process genetic data, biometric data aimed at uniquely identifying a natural person, data concerning health, or data concerning a person's sex life or sexual orientation. It also does not collect any type of criminal data.

How Your Information Will Be Used

We will only use your personal data for the purposes for which it was collected and in accordance with what you would reasonably expect your data to be processed, and only when there is a legal basis for such processing, for example:

Purpose/Activity Type of Data Lawful Basis for Processing
Registering you as a new customer a. Identity
b. Contact
a. Performance of a contract with you
b. Consent
Processing and delivering the products and services you request and managing payments a. Identity
b. Contact
c. Transaction
d. Usage
a. Performance of a contract with you
b. Consent
Managing our ongoing relationship with you, which will include notifying you about changes to our terms, services or privacy policy and maintaining our records a. Identity
b. Contact
c. Usage
a. Performance of a contract with you
b. Necessary to comply with legal obligations
c. Necessary for our legitimate interests to keep our records updated and study how customers use our services
d. Consent
Administering and protecting our business and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and data hosting) a. Identity
b. Contact
c. Technical
a. Necessary for our legitimate interests in carrying out our business, providing administrative and IT services, network security, preventing fraud, and in the context of a business reorganization or restructuring exercise
b. Necessary to comply with a legal obligation
c. Consent
Using data analytics to improve our website, services, marketing, customer relationships, and experiences a. Contact
b. Technical
c. Usage
a. Necessary for our legitimate interests in defining customer types for our services, keeping our site updated and relevant, developing our business, and informing our marketing strategy
b. Consent
Making suggestions and recommendations about services that may be of interest to you a. Identity
b. Contact
c. Technical
d. Usage
a. Necessary for our legitimate interests in developing our services and growing our business
b. Consent

We may obtain personal information from various sources.

We will use your data for the purpose for which it was collected, and when we have your consent or on a lawful basis, we may use your personal information to provide you with marketing information about services, promotions, and offers that may be of interest to you. This document explains how you can change these options. Please note that even if you choose not to receive this information, we may still use your personal information to provide you with important communications about services, including communications related to the services we provide to you.

You will only receive marketing communications from us if you have:

  • Requested information from us.
  • Provided us with your data and checked the box at the time of entering your data to receive marketing communications from us.
  • Not opted out of receiving marketing.
  • Where we have a lawful basis.

We will obtain your explicit consent before sharing your personal data with third parties for marketing purposes.

Transferring personal data to the U.S.

publica.la has its headquarters in the United States. Information we collect about you will be processed in the United States. By using publica.la's services, you acknowledge that your personal information will be processed in the United States. The United States is actively engaged in seeking a solution to establish an adequacy status with the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, publica.la is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.

Depending on the circumstance, publica.la also collects and transfers to the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of publica.la in a manner that does not outweigh your rights and freedoms. publica.la endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with publica.la and the practices described in this Privacy Statement. publica.la also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, publica.la has received zero government requests for information.

For more information or if you have any questions, please contact us at [email protected]

Security

We have implemented appropriate security measures to prevent the loss, misuse, or unauthorized access, alteration, or accidental disclosure of your personal data. Additionally, we limit access to your personal data only to those employees, agents, contractors, and other third parties who have a business need to know such data. They will only process your personal data following our instructions and are subject to a duty of confidentiality.

In the event of a data breach or potential breach as required by the General Data Protection Regulation (GDPR), we will notify the appropriate authorities within 24 hours and any affected individuals within 72 hours. If you have any questions or concerns about the use of your data, please contact us.

Our website may include links to third-party websites, plugins, and applications. By clicking on those links or enabling those connections, you may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of each website you visit.

How we store and process your data

Your data will be collected, stored and processed securely, where we transfer your data internationally, we will ensure we take appropriate precautions to protect this data.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to find out more about how the processing for the new purpose is compatible with the original purpose, please email us. If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal ground of processing.

We may be legally obliged to disclose your personal information without your knowledge to the extent that we are required to do so by law; in connection with any ongoing or prospective legal proceedings; in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

Retention Period

The data will be retained until the purpose for which it was collected is fulfilled or until the right to deletion or modification of the data is exercised, as long as this does not conflict with the need to store them for legal reasons.

Obligations

As a company, we are dedicated to protecting the personal data of our customers and employees. In line with this commitment, we comply with the principles of the General Data Protection Regulation (GDPR) when collecting, using, and handling personal data. This includes adhering to the principles of lawfulness, fairness, and transparency; limiting data collection for specific purposes; minimizing the amount of data collected; ensuring accuracy; limiting data storage; maintaining integrity and confidentiality; and being responsible for data protection.

User Rights

The General Data Protection Regulation (GDPR) of the European Union and privacy laws in other countries grant certain rights to data subjects. Data subjects' rights under the GDPR include the following:

  • Right to be informed
  • Right of access
  • Right of rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object
  • Rights related to automated decision making, including profiling

This Privacy Policy aims to provide you with information about the personal data that publica.la collects about you and how it is used. If you wish to confirm whether publica.la is processing your personal data or access the personal data that publica.la may have about you, please contact us.

You may also request information about: the purpose of the processing; the categories of personal data involved; who else outside publica.la might have received the data from publica.la; what the source of the information was (if you did not provide it directly to publica.la); and how long it will be stored.

You have the right to correct (rectify) the records of your personal data held by publica.la if they are inaccurate. You can request that publica.la delete such data or cease processing it, subject to certain exceptions. You can also request that publica.la stop using your data for direct marketing purposes. In many countries, you have the right to lodge a complaint with the relevant data protection authority if you have concerns about how publica.la processes your personal data. Where technically feasible, publica.la will provide your personal data to you upon request.

Reasonable access to your personal data will be provided free of charge. If access cannot be provided within a reasonable timeframe, publica.la will provide you with a date by which the information will be provided. If access is denied for any reason, publica.la will provide an explanation of why access has been denied.

For questions or complaints regarding the processing of your personal data, you can email us at [email protected]. Alternatively, if you are in the European Union, you can also contact the European Data Protection Supervisor or the data protection authority of your country.

The exercise of these rights is personal and can only be requested by the data subject. The user confirms that all data provided by them is true and accurate, and agrees to keep it updated by communicating any changes through their personal account on the website or platform.

Third-parties

The personal information that publica.la collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. Occasionally, publica.la may engage third parties to send you information, including information about our products, services, and events.

Sometimes publica.la may need to share personal data with trusted third parties. In such cases, the data will only be used for the specified purpose in section III, securely transferred and stored, and will be deleted or anonymized if publica.la ceases to work with that third party.

As data processors, we have contracted the following service providers, who have committed to complying with the applicable data protection regulations at the time of their engagement: Amazon Web Services, Google Analytics, Cloudflare, Google Compute Cloud, Mailgun, MercadoPago, PayPal, PayU, Rollbar, and Stripe.

This list may change from time to time in accordance with our business processes.

Otherwise, we do not disclose your personal data to individuals or companies unrelated to publica.la for their independent use, unless: (1) you request or authorize it; (2) it is in relation to conferences organized by publica.la and co-organized by publica.la, as described above; (3) the information is provided to comply with the law (for example, if law enforcement forces us to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property, or safety, or the rights, property, or safety of our employees or others; (4) the information is provided to our agents, vendors, or service providers who perform functions on our behalf; (5) to address emergencies or acts of nature; or (6) to resolve disputes, claims, or for individuals who demonstrate legal authority to act on your behalf. We may also collect aggregated data about our services and website visitors and disclose the results of this aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.

The publica.la website connects with third-party services such as Facebook, LinkedIn, X, and others. If you choose to share information from the publica.la website through these services, you should review the privacy policy of that service. If you are a member of a third-party service, the aforementioned connections may allow that service to link your visit to our site with your personal data.

How to change your preferences

We operate in line with the GDPR data protection guidelines. We respect your rights and will respond to any request for access to personal information and requests to delete, rectify, transfer, data and to stop processing. We will also advise you on how to complain to the relevant authorities. Where possible any requests or objections should be made in writing to the Data Controller, or you can visit our website, call, or email us to contact us to exercise your rights, make a complaint, or change your preferences at any time.

Opting out at a later date

Where you give your consent for us to process your data, for example when you agree to us sending you marketing information or where you agree to us processing financial data, you can contact us to amend or withdraw your consent at any time. You can also choose to object to processing and request deletion of your data. We respect all user rights as defined in GDPR. If you have any comments or wish to complain please contact us.

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

As well as your ability to accept or reject cookies, we also require your permission to store cookies on your machine, which is why when you visit our site, you are presented with the ability to accept our terms of use, including the storage of cookies on your machine.

Contacting us, exercising your information rights and Complaints

If you have any questions or comments about this Privacy Policy, wish to exercise your rights of information regarding the personal data you have provided to us, or want to file a complaint, please contact our Data Protection Lead of publica.la, Franco Gilio.

We aim to process data protection requests within 30 days, SAR responses are usually free, but we reserve the right to charge for excessive or unfounded requests. We fully comply with Data Protection legislation and will assist in any investigation or request made by the appropriate authorities.

If you remain dissatisfied, then you have the right to apply directly to your local data protection authority. You can find the list at: https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

Modifications

Any modification to the Privacy Policy will be published at least ten days prior to its effective implementation.